GREAT DAYS OUT...
Book in complete confidence with our Coronavirus Booking Guarantee, with a low deposit, balance payments near the time of your stay and flexible rebooking if required.
CORONAVIRUS BOOKING GUARANTEE
A low deposit of 10% to secure your booking
Balance not due until 14 days prior to your stay.
The ability to transfer bookings in the event of Coronavirus restrictions.
CORONAVIRUS BOOKING GUARANTEE TERMS
BOOKINGS MADE FROM THE 1ST DECEMBER 2020
The following Terms apply to bookings made from 01.12.2020 onwards.
GLAMPING HIDEAWAY RETAIN THE RIGHT TO REMOVE THIS GUARANTEE IN THE FUTURE ,
ALL BOOKINGS MADE WHILST IN THIS GURANTEE PERIOD WILL NOT BE AFFECTED.
Bookings made with this Guarantee will require only a 10% deposit at the time of booking.
Balance payment 14 days prior to stay
A balance payment for the full amount will be due 14 days prior to your arrival date, when you can be confident that your stay is going ahead (subject to government guidelines)
FLEXIBLE REBOOKING POLICY
In the event of cancellation due to Coronavirus restrictions as directed by Government Policy, You, the customer have the flexibility to move your date of stay to any available date up until JUNE 2022 (the 'flexible rebooking policy') with no additional charge. You, The customer must notify GLAMPING HIDEAWAY in writing to firstname.lastname@example.org 7 days prior to the start date of arrival (the 'rebooking deadline') if you wish to make use of the flexible rebooking policy.
If you, the customer does not notify GLAMPING HIDAWAY by the rebooking deadline, it will be assumed that the stay will commence and therefore the flexible rebooking policy will no longer apply.
In that event, if you, the customer does not subsequently check in on the start day, the full payment will be forfeited and no refunds will be made, in line with the clear and express terms of this Guarantee.
Any deviation from these clear and express terms are entirely at the discretion of GLAMPING HIDEAWAY with the exception of subsequent local or national restrictions being imposed after the rebooking deadline, in which case the flexible rebooking policy would still be applied.
The flexible rebooking policy is only available for cancellations related to genuine Coronavirus restrictions. Flexible rebooking is not available for cancellations related to other instances.
In the event that you, the customer uses the flexible rebooking policy and chooses a date where the same accommodation is only available at a higher price, the additional prevailing rate for the stay will be due.